Withdraw Your Balance to Your Wallet
Withdrawals go back to the same wallet you deposited with — bKash, Nagad or Rocket. Head to the cashier, choose withdraw, enter the amount and confirm. We route the payout to your registered wallet number. If your account verification is complete, the request moves straight to processing. Amounts and processing windows depend on the wallet provider and your account standing. Keep your
wallet number current in account settings so there is no mismatch when the transfer goes out.
- Go to withdraw in the cashier — Find the withdraw tab in your account cashier — same place as deposits, available from mobile or desktop.
- Enter amount and wallet — Type the amount you want out and confirm the wallet — bKash, Nagad or Rocket — matches your registered number.
- Complete identity check if prompted — A verification step may appear for larger amounts. Upload the document shown and we process it promptly.
- Transfer sent to your wallet — Once approved, the amount moves to your wallet. Check your wallet app notification to confirm receipt.